Articles on: Pipedrive Automations

Pipedrive & Zapier: sending automatic WhatsApp messages

via Zapier

Table of contents



Send WA message to new Pipedrive deals/leads


Send WA message to new Pipedrive deals/leads



This workflow requires a field within the Pipedrive containing user phone numbers in international format.

Create a new Zap at Zapier.com
Trigger :
app: search for and select Pipedrive
event: select the desired event : New Deal or New Lead
Test the trigger by creating a new entry ( deal or lead depending on the selected event) at Pipedrive. Make sure to add a valid Phone number into the designated field when adding a new entry.
Action:
app: search for and select TimelinesAI
event: select Send Message to New Chat
account: choose your connection. If you don't have any connections, establish the connection with your TimelinesAI workspace by entering your token from https://app.timelines.ai/integrations/zapier/
WhatsApp Account: select the desired WhatsApp account. This is the number FROM which the message will be sent
Phone number: insert the Pipedrive field that contains the user's phone number ( passed from Trigger)
Message text: type in the desired text to be sent to the user
Test and publish your zap

Updated on: 19/12/2023

Was this article helpful?

Share your feedback

Cancel

Thank you!