How to search chats by contact name/number?
Open the "All chats" list at https://app.timelines.ai/chats/filter_all
Use the top search bar to find desired chat
![](https://storage.crisp.chat/users/helpdesk/website/94268256ba492800/screen-shot-2023-11-28-at-1214_28zkfc.png)
The search relies on contact names as seen in the chat list at TimelinesAI.
If a contact doesn't have a name, their phone number is used as their default name and you can find these contacts by searching with their phone number.
If a contact has a name, you can find them only by searching with that name, not their phone number.
Use the top search bar to find desired chat
![](https://storage.crisp.chat/users/helpdesk/website/94268256ba492800/screen-shot-2023-11-28-at-1214_28zkfc.png)
The search relies on contact names as seen in the chat list at TimelinesAI.
If a contact doesn't have a name, their phone number is used as their default name and you can find these contacts by searching with their phone number.
If a contact has a name, you can find them only by searching with that name, not their phone number.
Updated on: 28/11/2023
Thank you!