Articles on: Troubleshooting
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A Teammate has not Received an Invitation to Join the Workspace

If a Teammate hasn't received an invitation to join the workspace, you can re-invite them.

To resend an invitation to a Teammate:

Go to Team section, within your TimelinesAI workspace
Find the Teammate you want to invite
Check if their email is correct
Click on the "Re-invite teammate" button
The invitation will be sent to the relevant email

Tip: If a Teammate is still unable to get the invitation email, then they may need to check their Spam or Junk folders.

Contact Us

If the problem persists after reviewing the steps above, then feel free to contact us via our Chat Support, which is at the bottom-right corner of your screen.

Updated on: 27/12/2022

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