Articles on: Troubleshooting
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The QR Code does not Work

If you scan a QR code on TimelinesAI with your WhatsApp mobile app, and there are no actions happening after that, then it's recommendable to check if your WhatsApp mobile app version and ensure it's up to date.

Sometimes, WhatsApp may display an error, saying that you need to make sure you’re connecting on

To fix it:

Click on "Reconnect", within the WhatsApp section on TimelinesAI
Scan a newly generated QR code with your WhatsApp mobile application, by following the steps here

If you have done the steps above and the problem persists, then please let us know.

Sometimes, WhatsApp rolls out an update and it may affect the connection or the overall services. The fastest way to reach out is by using our chat, that's at the bottom-right corner of your screen on TimelinesAI. We will do our best to help you and fix the issue as soon as possible.

Updated on: 26/12/2022

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