General Troubleshooting
If you are having issues with TimelinesAI, then please check these general troubleshooting steps:
- Clear your cache
- Try using another browser; we recommend Google Chrome, due to its outstanding compatibility
- Disable add-ons and extensions
- Try another network or computer
- Try hard reset:
- For Windows: Shift+CTRL
- For iOS: CMD+R
If you have WhatsApp syncing issues:
Try to disconnect your WhatsApp from TimelinesAI and reconnect it.
To reconnect your WhatsApp account to TimelinesAI:
- Click on "Reconnect" from the WhatsApp section
- Scan a newly generated QR code with the WhatsApp application, in your mobile device
- Open the WhatsApp application within your device
- Tap ⋮ and select "Linked devices"
- Tap on "Link a device" and with your camera, scan the QR code generated on TimelinesAI
And you are all set! This process should allow your connection to work as expected.
Contact Us
If you still have any technical issue with your TimelinesAI workspace, please contact us via chat, at the bottom-right corner of your screen, or send us an email to hello@timelines.ai and we'll provide you with further assistance.
Updated on: 15/11/2024
Thank you!