TimelinesAI Troubleshooting Guide

If you encounter issues while using TimelinesAI, follow these general troubleshooting steps to resolve common problems quickly.

General Troubleshooting Steps

1. Clear Your Cache

• • Clearing your browser cache can resolve many interface and loading issues.

2. Try a Different Browser

• • TimelinesAI works best on Google Chrome due to its full compatibility with all features.

3. Disable Browser Extensions

• • Some add-ons or extensions can interfere with TimelinesAI functionality. Temporarily disable them and check if the issue persists.

4. Use a Different Network or Device

• • Network restrictions or device-specific issues can sometimes cause unexpected behavior.

5. Perform a Hard Reset

• • Windows: Press Shift + Ctrl
  • Mac/iOS: Press Cmd + R

6. Update Your Browser

• • Make sure your browser is up-to-date for optimal performance.

WhatsApp Syncing Issues

If your WhatsApp is not syncing properly, try disconnecting and reconnecting your account.

How to Reconnect WhatsApp to TimelinesAI

1. Go to your WhatsApp section in TimelinesAI: WhatsApp Settings
2. Click Disconnect to remove your current connection.
3. Open the WhatsApp app on your mobile device.
4. Tap ⋮ (three dots) → Linked devices → Link a device
5. Scan the newly generated QR code from TimelinesAI using your phone’s camera.

✅ Once scanned, your WhatsApp will be reconnected and should function as expected.

Additional Tips

• Check Account Permissions: Make sure your WhatsApp account allows linking with third-party apps.
• Avoid Multiple Linked Devices: Disconnect other linked devices if you experience syncing conflicts.
• Monitor Connection Status: Always verify that the WhatsApp connection shows as active in TimelinesAI.
• Reboot Your Device: Occasionally, restarting your computer or phone resolves lingering issues.

Updated on: 19/08/2025