The mass messaging and automation quota defines how many messages can be sent by a TimelinesAI workspace via the specific channels listed below.
We have 3 types of channels that consume quota: Automation, Automated responses, Mass sending.
Automation:
Public API endpoints
Zapier Integration
Make Integration
HubSpot Workflows
Monday Automation Recipes
Automated responses:
ChatGPT Integration
TimelinesAI Autoresponder
Mass sending:
Bulk Replies
Mass Messaging Campaigns
Each successfully sent message consumes 1 quota unit. Attachments successfully sent via Automations channels consume an additional quota unit.
Quota types and prices:
There are 3 types of Quotas available to any TimelinesAI workspace:
Recurring quota from plan - free quota issued automatically per each seat in the workspace. Expires monthly. Un-used quota will be lost upon a new billing cycle.
Recurring paid quota - additional recurring quota that can be purchased for the entire workspace. Expires monthly. Un-used quota will be lost upon a new billing cycle.
Pay-As-You-Go quota - additional non-recurring quota purchased for the entire workspace. Does not expire. Un-used quota remains available until used. This quota will be used only after any recurring monthly quota is fully consumed. Perfect for occasional message bursts or ensuring you're always covered without a monthly subscription.
| Recurring quota from Plan (free) | Recurring paid quota | Pay-As-You-Go paid quota |
Starter | 50 messages per seat monthly | $4 per 1,000 messages monthly | $40 per 1,000 messages |
Pro | 500 messages per seat monthly | $4 per 1,000 messages monthly | $40 per 1,000 messages |
Enterprise | 2,000 messages per seat monthly | In your quote | In your quote |
Trials | 20 messages for the whole workspace and the whole trial (not per seat, no monthly reset) | Not available | Not available |
Already a paying customer on an older plan (CRM Integration, Shared Inbox or Mass Messaging & Automation)? Your plan quota and quota prices stay as they were when you subscribed. The Subscription page of your workspace shows your included quota and the price of extra quota for your plan.
Workspace owners can check their Mass Messaging & Automation quota in
Account → Subscription.
Trial workspace: the quota appears directly on the Subscription page, in the UTILIZATION & LIMITS section. It shows the total trial quota, messages used, and quota left.
Paid workspace: select the Quota tab next to Plan. It shows:
Included - quota included with the plan
Recurring Purchased - additional monthly quota purchased
Pay as you go available - one-time quota remaining
Messages remaining - the total currently available to send
Go directly to the link.
Checking Purchased Quota amount
To check how much Mass Messaging & Automation quota you've purchased:
Log in to the TimelinesAI workspace as the workspace owner
Go to Account > Subscription from the left navigation menu. Direct URL: https://app.timelines.ai/account/subscription/
"SUBSCRIPTIONS SUMMARY" section will contain information about purchased messages
Extra recurring quota: X messages - displays the number of messages purchased as recurring paid quota along with the billing date.
Pay-As-You-Go quota: X messages - displays the number of messages purchased as Pay-As-You-Go quota.
If you haven't purchased a recurring quota before, follow the steps outlined in this article.
If you are on a Paid plan and wish to adjust your messaging quota, you can do so under the Quota tab.
If you're looking to purchase Pay-As-You-Go quotas, follow the steps in this article.