If you encounter issues while using TimelinesAI, follow these general troubleshooting steps to resolve common problems quickly.
General Troubleshooting Steps
Clear Your Cache
Clearing your browser cache can resolve many interface and loading issues.
Try a Different Browser
TimelinesAI works best on Google Chrome due to its full compatibility with all features.
Disable Browser Extensions
Some add-ons or extensions can interfere with TimelinesAI functionality. Temporarily disable them and check if the issue persists.
Use a Different Network or Device
Network restrictions or device-specific issues can sometimes cause unexpected behavior.
Perform a Hard Reset
Windows: Press Shift + Ctrl
Mac/iOS: Press Cmd + R
Update Your Browser
Make sure your browser is up-to-date for optimal performance.
WhatsApp Syncing Issues
If your WhatsApp is not syncing properly, try disconnecting and reconnecting your account.
How to Reconnect WhatsApp to TimelinesAI
Go to your WhatsApp section in TimelinesAI: WhatsApp Settings
Click Disconnect to remove your current connection.
Open the WhatsApp app on your mobile device.
Tap ⋮ (three dots) → Linked devices → Link a device
Scan the newly generated QR code from TimelinesAI using your phone’s camera.
✅ Once scanned, your WhatsApp will be reconnected and should function as expected.
Additional Tips
Check Account Permissions: Make sure your WhatsApp account allows linking with third-party apps.
Avoid Multiple Linked Devices: Disconnect other linked devices if you experience syncing conflicts.
Monitor Connection Status: Always verify that the WhatsApp connection shows as active in TimelinesAI.
Reboot Your Device: Occasionally, restarting your computer or phone resolves lingering issues.