WhatsApp is one of the most widely used messaging platforms in the world, trusted by millions of users thanks to its secure, simple, and user-friendly experience. Because of its popularity and accessibility, it has become a powerful communication channel for businesses and customers alike.
WhatsApp benefit for your teams:
WhatsApp for sales
WhatsApp allows sales representatives to communicate with leads quickly and efficiently. Teams can:
Follow up on leads and deals
Schedule meetings or demos
Share presentations, documents, and product information
Maintain faster and more personal communication with prospects
This creates a smoother sales process and helps improve response times and customer engagement.
WhatsApp for Customer Success Teams.
Having a direct and accessible communication channel greatly improves the customer experience. WhatsApp enables Customer Success teams to:
Proactively follow up with customers
Share onboarding and training materials
Provide support resources and guides
Collect customer feedback and address concerns quickly
Using WhatsApp can help increase customer satisfaction and strengthen long-term customer relationships.
WhatsApp for Account Management.
Customers often require fast assistance regarding account-related questions or urgent issues. WhatsApp helps Account Management teams provide timely and efficient support by allowing customers to connect directly with the team whenever needed.
This makes it easier to:
Resolve account-related issues
Share updates and important information
Support customers in real time
Improve overall communication efficiency
Why Use WhatsApp Accounts with Virtual Numbers?
Virtual numbers provide an alternative way to create WhatsApp accounts for business communication. TimelinesAI supports WhatsApp accounts connected to virtual numbers, offering a flexible solution for teams managing customer communication across different departments.
This option is suitable for businesses with several team members, which may also be located in different countries around the world. With WhatsApp accounts with virtual numbers, you'll be able to have control over the WhatsApp accounts, which you can distribute to your team, without physical limitations.
Benefits:
Create WhatsApp accounts on your end for all your team members
Bound by no borders: You may share these WhatsApp accounts with team members, no matter where they're located
No need for SIM cards
You'll have full ownership/control of these accounts
Easy to transfer from one user to another
You may pick the numbers' area code that best suits you
Setup WhatsApp accounts with Virtual numbers?
You'll need to generate virtual numbers for your WhatsApp accounts. We recommend referring to these services, which provide you with virtual phone numbers:
Now that you have virtual numbers ready, you may then proceed and install an app, that will allow you to create and switch WhatsApp accounts within your own mobile device. Here are some apps you may consider installing:
Next Steps:
Download and install the "Dual Space" app (or which one you prefer) from the Google Play Store on your Android device.
Open the Dual Space app and add "WhatsApp" to it by clicking on the "+" icon.
Open the WhatsApp app within Dual Space and register for a new account, using a virtual phone number.
Verify the account by entering the verification code sent to the virtual phone number.
Once the account is verified, you can use WhatsApp with a virtual number in Dual Space, while still maintaining your primary WhatsApp account on the original app.
TimelinesAI allows you to connect these WhatsApp accounts in one single place, so you and your team can collaborate via our Shared Inbox.
TimelinesAI takes your teams to the next level with features such as Mass Messaging Campaigns, Integration and Automation, and more!