If you need to check what is the status of a message, you can use the Insight feature for that. For detailed information about it, we suggest you refer to this article: Checking the Delivery Status of Messages
If the delivery status is sending:
If the Delivery Status stays on "Sending" for a prolonged time frame, then this may indicate that your WhatsApp Mobile app might not be reachable to WhatsApp servers. To solve this issue, please follow the following steps:
Please follow the steps below to identify and resolve the issue:
Disconnect the WhatsApp account from TimelinesAI
Check the WhatsApp mobile app and make sure to have it updated to its latest version
Proceed to restart the mobile device
If you are still experiencing issues with TimelinesAI, then please contact us via Chat Support, at the bottom-right corner of your screen, to provide you with further guidance.