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What Happens if my Subscription Expires?

End of the Free Trial Period


TimelinesAI provides a 10-day Free Trial period to all new users. You may select any of our basic plans, so you can test out our services and then, determine whether TimelinesAI is suitable for your business needs.

Just a few days before your Free Trial ends, we'll display a reminder message for you, indicating the date when the trial ends:



If you decide to not move forward with one of our paid subscriptions, after the Free Trial ends, you will still be able to access your TimelinesAI account and see the history of your messages. However, you will no longer be able to send or receive messages on TimelinesAI, unless you subscribe to a plan.

End of the Subscription


If your current subscription's payment cycle is coming to the end soon, you will get a similar reminder to the one aforementioned. If you don't continue with a paid subscription, the connection between your WhatsApp account and TimelinesAI account will be paused. You will still have access to your TimelinesAI account, though.



Do you want to Resume your Subscription?


If you want to resume sending/receiving messages, or use other additional features, like sending Bulk Messages, Mass Messaging Campaigns, or Automations, then please feel free to review your Subscription Settings. Once there, you may click on "Manage my subscription", which will take you to a page where you can review and resume your subscription.

But, if you stumble across an issue while renewing your subscription, please don't hesitate in contacting us via our Support Chat or send us an email at hello@timelines.ai. It'll be our pleasure to assist you!

Updated on: 28/12/2022

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