Checking the Delivery Status of Messages
If you need to check what's the status a message that you sent, then you may use the "Insight" feature.
Go to the chat and scroll to the relevant message that you want to check
Hover your cursor over a the message
Click on the "Insight" button from the floating menu
![](https://storage.crisp.chat/users/helpdesk/website/94268256ba492800/image_13yk5nk.png)
This will display the delivery status history of the message, as shown below:
![](https://storage.crisp.chat/users/helpdesk/website/94268256ba492800/image_txxggx.png)
To Check the Delivery Status History:
Go to the chat and scroll to the relevant message that you want to check
Hover your cursor over a the message
Click on the "Insight" button from the floating menu
![](https://storage.crisp.chat/users/helpdesk/website/94268256ba492800/image_13yk5nk.png)
This will display the delivery status history of the message, as shown below:
![](https://storage.crisp.chat/users/helpdesk/website/94268256ba492800/image_txxggx.png)
Updated on: 02/01/2023
Thank you!