WhatsApp offers users two kinds of features for messaging:

In this article, we'll go over both features to understand more about them and how our service works with both.

These are messages that are meant to be accessed once. The message contents are usually Videos, Images, and Voice Notes, which the sender enables when they are redacting their message.

Given the nature of these messages, WhatsApp won't save them on the recipient's device.

These messages will not be synced to other sessions that you may have in your "Linked Devices" section, and thus, __TimelinesAI will not be able to sync those messages__.

You can learn more about these messages by reviewing this WhatsApp article on them: About View Once Messages

This is an optional feature that WhatsApp provides users with. You can enable these messages within your WhatsApp mobile app, making all sent and received messages disappear from the chats you have with your contacts after 24 hours, 7, or 90 days after they were sent.

| __We will definitely sync these messages on TimelinesAI__, which can also be synced into the CRM you integrate WhatsApp with.

You can read more about Disappearing Messages by referring to this WhatsApp article: About Disappearing Messages

If you have any questions about this, you can always contact us via our Chat Support or via email at [email protected]