With TimelinesAI, your team members can start a new chat with your contacts, even if they don't have physical access to your phone.
They just need to click on the "Start New Chat" button and insert the contact's number. The country code will be detected automatically by the system:
The "Start New Chat" feature works with Templates. You or your teammates may type a "/" symbol, to select the relevant template from the list.
Please be noted that only one file can be sent per message and for larger files, we recommend sharing a cloud storage link (Google Drive, Dropbox, etc.).
Maximum file size of attachment depends on your plan:
CRM Integration - 2 MB
Shared Inbox - 10 MB
Mass Messaging - 50 MB
WhatsApp Business API (WABA) limitation:
Meta also applies media size limits - up to 16 MB for images, audio, and videos, and up to 100 MB for documents. If your plan allows a larger file size, Meta’s limits will still apply.