How to purchase recurring quota
The Mass Messaging & Automation quota (MMA quota) defines how many messages can be sent by a TimelinesAI workspace , via specific channels. You can learn more about MMA quota in this Overview Article.
Recurring paid quota is - additional recurring quota that can be purchased for the entire workspace. Expires monthly. Un-used quota will be lost upon a new billing cycle.
If you have already have an active recurring quota subscription, refer to this article on how to increase/decrease amount of purchase quota units there.
To purchase extra recurring quota if you have never done so before:
Go Account > Subscription from the left navigation menu or use this direct URL:
https://app.timelines.ai/account/subscription/ . Keep in mind that only workspace owners can open and manage the subscription.
Click Purchase Quota button under "Extra recurring quota: 0 messages" line.

You’ll be redirected to the payment page. Click Qty drop down and set the desired amount of quota units in the opened popup window and then proceed to checkout. Please note that the value of a quota unit varies depending on your plan. For the CRM Integration and Shared Inbox plans, 1 unit = 100 messages. For the Mass Messaging plan, 1 unit = 1000 messages.

Recurring paid quota is - additional recurring quota that can be purchased for the entire workspace. Expires monthly. Un-used quota will be lost upon a new billing cycle.
If you have already have an active recurring quota subscription, refer to this article on how to increase/decrease amount of purchase quota units there.
To purchase extra recurring quota if you have never done so before:
Go Account > Subscription from the left navigation menu or use this direct URL:
https://app.timelines.ai/account/subscription/ . Keep in mind that only workspace owners can open and manage the subscription.
Click Purchase Quota button under "Extra recurring quota: 0 messages" line.

You’ll be redirected to the payment page. Click Qty drop down and set the desired amount of quota units in the opened popup window and then proceed to checkout. Please note that the value of a quota unit varies depending on your plan. For the CRM Integration and Shared Inbox plans, 1 unit = 100 messages. For the Mass Messaging plan, 1 unit = 1000 messages.

Updated on: 01/03/2025
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