The mass messaging and automation quota defines how many messages can be sent by a TimelinesAI workspace , via specific channels listed below:
Automation channels | Automated responses channels | Mass Sending channels |
Public API endpoints | ChatGPT Integration | Bulk Replies |
Zapier Integration | TimelinesAI Autoresponder | Mass Messaging Campaigns |
Make Integration | ||
HubSpot Workflows | ||
Monday Automation Recipes |
Each successfully sent message consumes 1 quota unit. Attachments successfully sent via Automations channels consume additional quota unit.
Quota types and prices
There are 3 types of Quota available to any TimelinesAI workspace:
Recurring quota from plan - free quota issued automatically per each seat in the workspace. Expires monthly. Un-used quota will be lost upon a new billing cycle.
Recurring paid quota - additional recurring quota that can be purchased for the entire workspace. Expires monthly. Un-used quota will be lost upon a new billing cycle.
Pay-As-You-Go quota - additional non-recurring quota purchased for the entire workspace. Does not expire. Un-used quota remains available until used. This quota will be used only after any recurring monthly quota is fully consumed. Perfect for occasional message bursts or ensuring you're always covered without a monthly subscription.
Quota Availability and Pricing per plan:
Recurring quota from Plan ( free) | Recurring paid quota | Pay-As-You-Go paid quota | |
Starter | 50 messages per seat monthly | $4 per 100 messages monthly | $40 per 1,000 messages |
Pro | 500 messages per seat monthly | $4 per 100 messages monthly | $40 per 1,000 messages |
Enterprise | 2,000 messages per seat monthly | In your quote | In your quote |
Trials | 20 messages for the whole workspace and the whole trial (not per seat, no monthly reset) | Not available | Not available |
Already a paying customer on an older plan (CRM Integration, Shared Inbox or Mass Messaging & Automation)? Your plan quota and quota prices stay as they were when you subscribed. The Subscription page of your workspace shows your included quota and the price of extra quota for your plan.
Checking Quota Availability and Utilization
To check how many Mass Messaging & Automation quota is available and utilized:
Login to TimelinesAI workspace as workspace owner
Go to Account > Subscription from the left navigation menu. Direct URL: https://app.timelines.ai/account/subscription/
"UTILIZATION & LIMITS" section will contain information about available and utilized quota in your workspace.
Included Quota: display available Recurring quota from plan ( free)
Recurring Quota Purchased: displays how many Recurring paid quota messages were purchased
Pay-As-You-Go quota available: display available Pay-As-You-Go quota
Checking Purchased Quota amount
To check how many Mass Messaging & Automation quota you've purchased:
Login to TimelinesAI workspace as workspace owner
Go to Account > Subscription from the left navigation menu. Direct URL: https://app.timelines.ai/account/subscription/
"SUBSCRIPTIONS SUMMARY" section will contain information about purchased messages
Extra recurring quota: X messages - displays amount of messages purchased as Recurring paid quota along with the billing date.
Pay-As-You-Go-Quota X messages - displays amount of messages purchased as Pay-As-You-Go quota .
Purchasing quota
New to recurring quotas? If you haven't purchased a recurring quota before, follow the steps outlined in this article.
Already purchased a recurring quota but need to adjust the number of units? To increase or decrease the amount of your existing recurring quota, follow the instructions in this article.
Need non-recurring quotas? If you're looking to purchase Pay-As-You-Go quotas, follow the steps in this article.