Sample use cases
This section contains no articles.
Basics
OttoKit.com: built in TimelinesAI triggers
TimelinesAI seamlessly integrates with OttoKit.com, allowing users to automate workflows based on specific events in TimelinesAI. This article highlights the available triggers in the OttoKit.com platform that can be utilized with TimelinesAI. New Message Trigger Description: This trigger activates whenever a new message is sent or received in an ongoing chat, allowing you to automate workflows or responses based on real-time message activity. Use Case: For customer supFew readersOttoKit.com: how to use TimelinesAI webhooks as a trigger
via OttoKit.com How to Create a Webhook Module to Capture Data from Your TimelinesAI Webhook Open an existing Workflow or create a new one. Add a new 'Trigger'. Search for and select 'Webhooks'. Select the 'Catch Hook' event and click 'Continue'. (https://storage.crisp.chat/users/helpdesk/website/94268256ba492800/screenshot-2024-10-26-at-165941mFew readersOttoKit.com: built in TimelinesAI actions
In this article, we will review the available actions in OttoKit.com and guide you on how to use them effectively. Available Actions: Send a Message to the New Chat Action description: This action enables you to send a message to any chat, whether it is a new or ongoing conversation, facilitating essential communication. Use case: A common use case is when a customer submits a form on your website expressing interest in your services. This action can trigger an automaticFew readers