Knowledge base
  • English
  • Spanish
Go to website
Back
Articles on:Questions & Answers
No description

Categories

  • HubSpot Automations
  • Pipedrive CRM Integration
  • Managing your Inbox and Messages
  • monday.com Automations
  • Make.com (Make)
  • Team Collaboration on WhatsApp
  • Billing/Pricing/Subscriptions
  • HubSpot Workflows
  • Monday CRM Integration
  • Integrations
  • SureTriggers
  • Quick tips
  • Questions & Answers
  • Pipedrive Automations
  • Add-Ons
  • Zapier Templates
  • Troubleshooting
  • Suggest a Feature or Report an Issue
  • Partnership
  • Why Do Phone Numbers Sometimes Appear Differently in TimelinesAI vs WhatsApp?
    Sometimes phone number for a contact displays with or without an extra digit (for example, an extra “9” in Brazil, or a missing “1” in Mexico) depending on whether they view the contact in WhatsApp Mobile/Web versus TimelinesAI or connected CRMs. This article explains why TimelinesAI automatically formats some phone numbers and how it aligns with official WhatsApp rules. Background WhatsApp has published guidelines for phone number formatting in certain countries, notably BrazilFew readers

Not finding what you are looking for?

Chat with us or send us an email.

  • Chat with us
© 2025 Knowledge baseWe run on Crisp Knowledge.