How to Exchange Internal Comments and Notes
You can use internal comments and notes, which will be visible in your workspace but not seen to your contacts. This is a great way to keep your Teammates updated on specific procedures, updates, and actions that they should be aware of for specific chats.
On the other hand, you can also tag a Teammate using "@" sign and then typing their name or email.
To Leave Internal Comments for your Team:
Hover your cursor over a message, within a chat thread, and select "Add a comment"
Leave a comment:
If you want TimelinesAI to notify a Teammate about the comment, you may mention anyone from your workspace by using "@" and add their email address
If you want to leave a general internal note for the team you do not need to mention a particular Teammate
Click on the "Send" button. The comment will be visible to a team under the relevant message.
Note: __The comments are not sent to the WhatsApp contact__, which makes them useful to discuss or clarify internal topics with your team, relevant to the chat.
To Leave an Internal Note in a Chat
Open a chat thread
Click on the yellow "New note" button
Type the message you want to share with your team. You may format the text and add an attachment _(File size limit 100MB)_:
Once you are done, you may hit the "Post note" button and the note will be saved within the chat thread
Note: Keep in mind that this note will not be visible to your contact.