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Check message delivery status

How to check the delivery status of messages

If you need to check the status of a message you have sent, you can use the History feature.

To check the delivery status history:

  • Go to the chat and scroll to the relevant message that you want to check

  • Hover your cursor over a message that you or your team sent

  • Click on the "History" button from the floating menu

  • This will display the delivery status history of the message, as shown below:

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