Skip to main content

Monday.com & Zapier: sending automatic WhatsApp messages

Updated this week

Table of contents


Send WA message to new Monday.com board items

This workflow requires a field within the Monday.com board that contains user phone numbers in international format.

  1. Create a new Zap at Zapier.com

  2. Trigger :

  • app: search for and select _Monday.com _

  • event: select _New Item in Board_

  • board ID: select the desired Monday.com board.

  1. Test the trigger by creating a new entry in the selected Monday.com board. Make sure to add a valid Phone number into the designated field when adding a new entry.

  2. Action:

  • app: search for and select _TimelinesAI_

  • event: select _Send Message to New Chat_

  • account: choose your connection. If you don't have any connections, establish the connection with your TimelinesAI workspace by entering your token from https://app.timelines.ai/integrations/zapier/

  • WhatsApp Account: select the desired WhatsApp account. This is the number FROM which the message will be sent

  • Phone number: insert the Monday.com field that contains the user's phone number ( passed from Trigger)

  • Message text : type in the desired text to be sent to the user

  1. Test and publish your zap

Send WA message when column value changes at Monday.com

This workflow requires a field within the Monday.com board that contains user phone numbers in international format.

  1. Create a new Zap at Zapier.com

  2. Trigger :

  • app: search for and select _Monday.com _

  • event: select _Specific Column Value Changed in Board in monday.com_

  • board ID: select the desired Monday.com board.

  • column ID: select the desired Monday.com column. Ex: Status

  1. Test the trigger by changing the selected column's value for any entry on the Monday.com board. Make sure the entry has a Phone number within the designated field.

  2. Action:

  • app: search for and select _TimelinesAI_

  • event: select _Send Message to New Chat_

  • account: choose your connection. If you don't have any connections, establish the connection with your TimelinesAI workspace by entering your token from https://app.timelines.ai/integrations/zapier/

  • WhatsApp Account: select the desired WhatsApp account. This is the number FROM which the message will be sent

  • Phone number: insert the Monday.com field that contains the user's phone number ( passed from Trigger)

  • Message text : type in the desired text to be sent to the user

  1. Test and publish your zap

Send various WA messages depending on how column value changes at Monday.com

This workflow requires a field within the Monday.com board that contains user phone numbers in international format.

  1. Create a new Zap at Zapier.com

  2. Trigger :

  • app: search for and select _Monday.com _

  • event: select _Specific Column Value Changed in Board in monday.com_

  • board ID: select the desired Monday.com board.

  • column ID: select the desired Monday.com column. Ex: Status

  1. Test the trigger by changing the selected column's value for any entry on the Monday.com board. Make sure the entry has a Phone number within the designated field.

  2. Click the + icon after the Trigger block to add a new step and select "Paths"

  1. Click the Path Rules module under "Path A" and configure the first condition. Add additional conditions into separate paths ( Path B, C, D and so on).

  1. Click "Action" module under each Path:

  • app: search for and select _TimelinesAI_

  • event: select _Send Message to New Chat_

  • account: choose your connection. If you don't have any connections, establish the connection with your TimelinesAI workspace by entering your token from https://app.timelines.ai/integrations/zapier/

  • WhatsApp Account: select the desired WhatsApp account. This is the number FROM which the message will be sent

  • Phone number: insert the Monday.com field that contains the user's phone number ( passed from Trigger in module #1)

  • Message text : type in the desired text to be sent to the user. Keep in mind that message text can be different depending on the Path rules.

  1. Test and publish your zap

Autoresponder: Send certain WA message to new Monday.com board items added when your business is not online( Example: on Saturday and Sunday)

This workflow requires a field within the Monday.com board that contains user phone numbers in international format.

  1. Create a new Zap at Zapier.com

  2. Trigger :

  • app: search for and select _Monday.com _

  • event: select _New Item in Board_

  • board ID: select the desired Monday.com board.

  1. Test the trigger by creating a new entry in the selected Monday.com board. Make sure to add a valid Phone number into the designated field when adding a new entry.

  2. Click the + icon after the Trigger block to add a new step and select "Format"

  • event : select _Date/Time_

  • action: under "Transform" select _Format_

  • input: insert the _Event Trigger Time_ field that was passed from Trigger in module #1

  • to format: select _ddd MMM DD HH:mm:ss Z YYYY (Sun Jan 22 23:04:05 -0000 2006)_

  • to timezone: select the desired timezone

  • from format: select _YYYY-MM-DDTHH:mm:ssZ (2006-01-22T23:04:05-0000)_

  • from timezone: select the desired timezone

  1. Test the step. Make sure the output contains the name of the day ( ex: Wed)

  2. Click the + icon after the Format block to add a new step and select "Filter"

  • only continue if: insert the _Output _value from the Format module

  • logic operator: select _contains_

  • data: type _Sat_

  • click +Or button and add a 2nd conidition.

  • OR continue if…: nsert the _Output _value from the Format module

  • logic operator: select _contains_

  • data: type _Sun_

  1. Action:

  • app: search for and select _TimelinesAI_

  • event: select _Send Message to New Chat_

  • account: choose your connection. If you don't have any connections, establish the connection with your TimelinesAI workspace by entering your token from https://app.timelines.ai/integrations/zapier/

  • WhatsApp Account: select the desired WhatsApp account. This is the number FROM which the message will be sent

  • Phone number: insert the Monday.com field that contains the user's phone number ( passed from Trigger)

  • Message text : type in the desired text to be sent to the user

  1. Test and publish your zap

Did this answer your question?