Accepted Payment Methods

We accept the following credit and debit cards:

• VISA
• VISA Debit
• MasterCard
• Discover
• JCB
• American Express

How to Upgrade Your Subscription

If you would like to upgrade your subscription, you may do so by following the steps below:

1. Log in to your TimelinesAI account
2. Click on the "Account" drop-down, found in the left sidebar
3. Access the Subscription section
4. Click on the "Manage Plan and Seats" button
5. You'll then be taken to a page, where you can edit and update your plan accordingly

If you are unable to update your subscription then feel free to contact us via our Chat Support or by sending us an email at hello@timelines.ai.

Payment Issues

Payments may fail due to one of the following reasons:

• The payment has been declined by your credit card provider
• The credit card provided has expired or has insufficient funds
• The credit card number provided is invalid
• The credit card provided has not been approved for recurring payments

To solve a payment issue, based on the aforementioned issues, please update your payment method or contact your bank or credit card company to find out why the payment failed.

Updated on: 27/08/2025