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How to Turn On Filters to see the HubSpot Integration

After establishing a connection between TimelinesAI and HubSpot, take one additional step for the integration to be visible in HubSpot:

Click on “Test integration”
A pop-up will be displayed with a link to a Test Contact created in your HubSpot account; click on it. If you missed the pop-up, navigate to your HubSpot account and find the “TimelinesAI Support” contact

Navigate to the “Activities” tab and tick/check the “WhatsApp” and "WhatsApp Integration for Teams" checkboxes, so that your WhatsApp message will be displayed for Contacts

Navigate to Sales → Deals and find “Whatsapp deal (TimelinesAI Support)”. Open the “Activities” tab and tick the “WhatsApp” and "WhatsApp Integration for Teams" checkboxes there as well.

And you are all set! From this point onwards, messages from your connected WhatsApp accounts in your TimelinesAI workspace will automatically appear in the Activity timeline of appropriate Contacts and Deals (according to integration settings).

Updated on: 27/08/2025

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