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A Teammate has not Received an Invitation to Join the Workspace

If a team member hasn't received an invitation to join the workspace, you can re-invite them.


To resend an invitation to a team member:


  1. Go to the Account section, within your TimelinesAI workspace
  2. Click on Team
  3. Select the "Invitations" tab
  4. Make sure to confirm that the team member's email is correct
  5. Click on the "Reinvite" button
  6. The invitation will be sent to their email



Tip: If a team member is still unable to get the invitation email, then they may need to check their Spam or Junk folders.


Contact Us


If the problem persists after reviewing the steps above, then feel free to contact us via our Chat Support, which is at the bottom-right corner of your screen.

Updated on: 28/08/2025

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