This automation responds to chats only from new WhatsApp contacts ( contacts with whom you never chatted before).
Example usage: If messages is from a new contact ( no previous chats with the contact) autoresponder sends a predefined welcome/onboarding message. If message is from an existing contact ( chat exists), nothing happens.
Open TimelinesAI Workflow Builder https://app.timelines.ai/albato/automations and click New Automation
Click Add Trigger
Set up a trigger:
App where your data will come from: TimelinesAI
Event to trigger the automation: New incoming chat
Connection token: leave as is.
Click Add action:
Add an action
App where your data will come from: TimelinesAI
Action to perform: Send message in existing Chat
Connection token: leave as is.
Map fields for the action and click Save:
Chat ID: click the field. New window with data from previous steps will appear. Unfold the fields from Step1 and find Chat ID. On click, value will will be inserted into "Chat ID" field.
Message: type desired message text. Example: "Thank you for reaching out. Please provide following data in response: desired tour dates and number of people".
Click "Start" to launch the flow
Additional recommendations ( optional)
Add error handler to each action step and choose what to do when errors occur:
Stop the automation
Continue the automation
Move on to the selected step below
