Zapier.com: how to use TimelinesAI webhooks as a trigger
via Zapier.com
Open the existing Zap or create a new one
Add a new step
Search and select Webhooks by Zapier
![](https://storage.crisp.chat/users/helpdesk/website/94268256ba492800/screenshot-2024-06-12-134259_7j4n22.png)
Select Catch hook event and click Continue
![](https://storage.crisp.chat/users/helpdesk/website/94268256ba492800/screenshot-2024-06-12-134739_1d2shgv.png)
Pick off a Child Key if needed. Leave empty to receive entire payload
Copy generated URL![](https://storage.crisp.chat/users/helpdesk/website/94268256ba492800/screenshot-2024-06-12-135047_1hgs3eu.png)
Open https://app.timelines.ai/integrations/webhooks_v2/ > Add a new endpoint or edit existing one. Refer to this article on how to created/edit TimelinesAI webhooks.
Paste the copied webhook into the Webhook URL field
![](https://storage.crisp.chat/users/helpdesk/website/94268256ba492800/screenshot-2024-06-12-135241_etemkj.png)
Generate an event selected as event type in your TimelinesAI webhook. Example: if even type is message:new - then send a WhatsApp message or wait for an incoming message.
Click "Test Trigger" in Zapier
![](https://storage.crisp.chat/users/helpdesk/website/94268256ba492800/screenshot-2024-06-12-135920_17gng6f.png)
The latest generated event should appear as a record
![](https://storage.crisp.chat/users/helpdesk/website/94268256ba492800/screenshot-2024-06-12-135423_ptgt0u.png)
How to create a webhook module to catch data from your TimelinesAI webhook
Open the existing Zap or create a new one
Add a new step
Search and select Webhooks by Zapier
![](https://storage.crisp.chat/users/helpdesk/website/94268256ba492800/screenshot-2024-06-12-134259_7j4n22.png)
Select Catch hook event and click Continue
![](https://storage.crisp.chat/users/helpdesk/website/94268256ba492800/screenshot-2024-06-12-134739_1d2shgv.png)
Pick off a Child Key if needed. Leave empty to receive entire payload
Copy generated URL
![](https://storage.crisp.chat/users/helpdesk/website/94268256ba492800/screenshot-2024-06-12-135047_1hgs3eu.png)
Open https://app.timelines.ai/integrations/webhooks_v2/ > Add a new endpoint or edit existing one. Refer to this article on how to created/edit TimelinesAI webhooks.
Paste the copied webhook into the Webhook URL field
![](https://storage.crisp.chat/users/helpdesk/website/94268256ba492800/screenshot-2024-06-12-135241_etemkj.png)
How to run the created Webhook module
Generate an event selected as event type in your TimelinesAI webhook. Example: if even type is message:new - then send a WhatsApp message or wait for an incoming message.
Click "Test Trigger" in Zapier
![](https://storage.crisp.chat/users/helpdesk/website/94268256ba492800/screenshot-2024-06-12-135920_17gng6f.png)
The latest generated event should appear as a record
![](https://storage.crisp.chat/users/helpdesk/website/94268256ba492800/screenshot-2024-06-12-135423_ptgt0u.png)
Updated on: 12/06/2024
Thank you!