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How to Connect Your WhatsApp Account to TimelinesAI

TimelinesAI connection is similar to WhatsApp Web. You need to have your phone with a number that you want to connect at hand.

To connect your WhatsApp number to TimelinesAI:

Create a profile on TimelinesAI (if you haven't done it already)
Navigate to WhatsApp Accounts and click on the "My account" tab
Click on "Generate QR" and move your cursor away from the QR area:

The QR code will be generated and now, you are able to scan it following these steps:

Open WhatsApp on your mobile phone
Tap on the button and tap on "Linked devices"
Select Link a device and point your camera toward the QR code generated by TimelinesAI

You are all set! TimelinesAI will connect automatically.

Tip: It works the same way if you need to disconnect the active number and connect another one instead. Just scan the QR code with the relevant WhatsApp number, and the app will do the rest.

What if my QR doesn't work?

Please check these general steps to solve the issue:

General Troubleshooting

Connect and manage several WhatsApp numbers at once

At TimelinesAI, you can connect more than one WhatsApp number to share access with the rest of the team and manage the WhatsApp accounts in one workspace.

Each TimelinesAI profile can connect 1 WhatsApp account at a time. It means that if your team uses more than 1 WhatsApp number, you need to ask a team member to connect their number to the workspace. You can also create a second profile on your workspace, and connect the additional number using a new profile.

To connect several numbers check these resources:

Connect Multiple WhatsApp Numbers to your Workspace

It is possible to see all connected numbers on the WhatsApp tab > All Accounts

Frequently Asked Questions

Can I use my own number with your app?

Do you support Regular numbers or Business numbers?
Yes, both are supported.

Does TimelinesAI support group chats from WhatsApp?
Definitely, yes.

If my teammate replies, how will the reply be displayed to a recipient?
The reply will be displayed as sent from the number you connected. There is no difference to the recipient if, say, John connects the number and Jane replies to the chat. The reply will be seen as coming from John’s number.

Does my phone need to be powered on and connected to Wi-Fi?
Yes. We need your phone to stay connected to the Internet to sync with your WhatsApp mobile application. However, your phone's screen can remain blocked and run WhatsApp in the background.

Can I use WhatsApp Web/Desktop and TimelinesAI at the same time?

What if I have private chats that I don’t want to share with the rest of my team?
We recommend getting a new number dedicated to working purposes. It will simplify the management of chats and streamline the work with your Shared Inbox for WhatsApp.

However, if you want to use your WhatsApp account and avoid having private chats visible in the Shared Inbox, then you may disable these by referring to this article.

What if I don't have WhatsApp and want someone else from my team to connect with their number?

Share the link to TimelinesAI website with them, and ask them to create a profile. They will invite you to join their workspace and you will see the chats and will be able to manage them.

I have another question. How do I contact you?

Reach out to us via chat at the right bottom corner of your screen, or send us an email to

Updated on: 15/09/2023

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