Articles on: Monday CRM Integration

Create items in Monday.com Board for New WhatsApp Group Chat

With this TimelinesAI template, you can automate creating items on your Monday.com board whenever a new group chat (whether incoming or outgoing) is created in WhatsApp. Setting up this template ensures that every group chat automatically translates into actionable items on your Monday.com board.


Only new chats in the WhatsApp group not yet in the Timelines AI account will trigger item creation in the Monday.com Board using this template.


Prerequisites

Navigation to Template

Configuring the Trigger

Configuring the Output


Let’s get started 🚀


Prerequisites


Before you can set up this automation, it is important to have TimelinesAI and Monday CRM Integration enabled.


I. Navigation to Template

II. Configuring the Trigger

III. Configuring the Output

Updated on: 22/04/2025

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